Last Updated on January 07, 2025.

Privacy Policy

Mr. Squeak Inc.

This Privacy Policy describes how Mr. Squeak Inc. (referred to as "Mr. Squeak", "we", "us" or "our") collects, uses, stores, shares, and protects your personal information.

1. Your Privacy Rights

This Privacy Policy outlines your privacy rights concerning our collection, use, storage, sharing, and protection of your personal information. "Personal information" refers to data that can identify you personally. Information that is anonymized so that it does not identify a specific user is not considered personal information. This Privacy Policy applies to Mr. Squeak's website and all related services, applications, and platforms, regardless of the method of access.

2. Scope and Consent

By signing up for, accessing, or using our services, you agree to this Privacy Policy. This applies to all services provided by Mr. Squeak, including technologies, processes, or functions on our website, apps, customer service, and third-party vendors, collectively referred to as the "Services." We reserve the right to update this Privacy Policy by posting a new version on our website.

3. Collection of Personal Information

We collect various types of personal information to provide and improve our Services:

A. Information We Collect Automatically

When you use the Services, we gather data from your device, including IP addresses, device IDs, location data, and web usage patterns like page views and referral data. We use cookies and web beacons for this purpose.

B. Information You Provide to Us

We collect information you submit during account creation, transactions, or communication with us. This includes:

  • Contact information (name, address, phone, email).
  • Financial information (bank or credit card details linked to your account).
  • Personal details like date of birth or national ID number.

We might also collect data from customer support interactions, surveys, or through your interactions with our corporate affiliates. For quality and training, we may record our communications with you.

C. Information from Other Sources

We might receive information about you from third-party sources like credit bureaus or identity verification services. If you link third-party accounts (e.g., social media), we access information with your permission.

D. Information Collected from Our Services

We might collect photos or videos during service provision for quality assurance, safety checks, or to address service concerns.

E. Authentication and Fraud Detection

To protect against fraud, we analyze your interactions with our Services and may evaluate your devices for malicious activities.

F. Using Your Mobile Device

Using our mobile app or mobile-optimized site might involve collecting your device's unique identifier and location data for service personalization or advertising. You can usually disable these features through your device settings.

4. How We Use the Personal Information We Collect

We use your information to:

  • Deliver our Services.
  • Process transactions and send transaction-related notifications.
  • Verify your identity for account management.
  • Resolve disputes, manage risks, and prevent fraud.
  • Enhance user experience by customizing services.
  • Contact you for account management, marketing, or legal enforcement.

5. Marketing

We might combine your data with other data sets for better service personalization and advertising. You can opt out of marketing communications by emailing us at contact@mrsqueak.com or following instructions provided in communications.

6. How We Use Cookies and Similar Technologies

We use cookies and similar technologies to enhance your use of our Services, personalizing content, ensuring security, and measuring marketing effectiveness. You can choose to disable cookies, although this might affect your use of our Services.

7. How We Protect and Store Personal Information

Your data is stored in secure facilities globally with measures like encryption, firewalls, and physical security to protect against unauthorized access or misuse.

8. How We Share Personal Information with Third Parties

We might share your data with:

  • Our corporate family.
  • Credit bureaus, collection agencies, or during corporate mergers.
  • Legal entities when required by law or to protect our interests.
  • Service providers for operational support.
  • Other parties with your explicit consent.

9. How You Can Access or Change Your Personal Information

You can access or modify your data through your account settings or by closing your account via our website or email at contact@mrsqueak.com. Closed accounts retain some data for legal, operational, or fraud prevention purposes.

10. How You Can Contact Us about Privacy Questions

For any privacy concerns or questions, please email us at contact@mrsqueak.com or call us at 844-833-5353.

11. Jurisdiction

Mr. Squeak operates under the jurisdiction of New York State. If services are provided in other states, they are subject to the jurisdiction of that respective state.

12. Children's Privacy

Our Services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately at contact@mrsqueak.com.

13. Data Retention

We retain your personal information for as long as necessary to provide you with our Services and as described in this Privacy Policy. The criteria used to determine our retention periods include:

  • The duration of your relationship with us (e.g., for as long as you have an account with us or keep using our services).
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of transactions for a certain period of time before we can delete them).
  • Whether retention is advisable based on our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

14. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.

15. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to be informed about how your personal information is being used.
  • The right of access to your personal information.
  • The right to rectification (correcting inaccurate or incomplete data).
  • The right to erasure ('right to be forgotten').
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing.

For more information about your rights or to exercise them, please contact us at contact@mrsqueak.com.

16. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

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